Mobi Layers

FAQ's

What materials are used in your mobile covers?

Our mobile covers are made from high-quality materials such as TPU, polycarbonate, silicone, and genuine leather. Each material is chosen for its durability, protection, and aesthetic appeal.

Can I customize my mobile cover?

Absolutely! We offer customization options where you can upload your own images, designs, or text to create a unique cover. Just select the “Customize” option on the product page.

What phones are your covers compatible with?

Our covers are compatible with a wide range of smartphone models, including the latest iPhone, Samsung, and Google Pixel devices. You can select your phone model when choosing a cover.

How long does shipping take?

We offer fast shipping, with delivery times ranging from 3-7 business days depending on your location.

What types of mobile covers do you offer?

We offer a wide variety of mobile covers, including slim and sleek cases, rugged shockproof cases, leather covers, silicone covers, and customizable options where you can add your own design or photo.

Are your mobile covers compatible with wireless charging?

Yes, most of our mobile covers are designed to be wireless charging compatible. However, we recommend checking the product description to ensure compatibility with your specific cover model.

How do I know if a cover will fit my phone?

Each mobile cover is specifically designed for certain phone models. On the product page, you can select your phone model to ensure a perfect fit. If you’re unsure, our customer support team is happy to help.

How do I clean and maintain my mobile cover?

For silicone and TPU covers, you can clean them with a soft, damp cloth and mild soap. Leather covers should be cleaned with a leather conditioner. Always avoid using harsh chemicals or abrasive materials.

What is your return and exchange policy?

We offer a hassle-free return and exchange policy. If you’re not satisfied with your purchase, you can return or exchange it within 30 days of delivery. The item must be in its original condition and packaging.

How long will it take to receive my order?

We aim to process and ship orders within 1-2 business days. Delivery times typically range from 3-7 business days depending on your location. For custom orders, please allow an additional 2-3 days for processing.

Do you offer international shipping?

Yes, we ship worldwide. International shipping times and costs will vary depending on your location. Shipping options and fees will be calculated at checkout.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this number to track the progress of your delivery.

What payment methods do you accept?

We accept a variety of payment methods, including major credit/debit cards, PayPal, and other secure payment options available at checkout.

Do you offer bulk or corporate orders?

Yes, we offer discounts for bulk and corporate orders. Please contact our customer service team with your requirements, and we’ll be happy to assist you.

How can I contact customer service?

You can reach our customer service team via email at info@mobilayers.com or by phone at +91 1234567890. We’re here to help with any questions or concerns.

 

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